About Intermedia

Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment that is good for your business and great for people. Bring your teams and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to create environments that maximize employee productivity, well-being, and safety

  • Intermedia Unite

    With Unite, you get the essential tools you need to create a consistent communication experience

  • Intermedia Contact Center

    With Contact Center Software as a Service (CCaaS), you can finally take advantage of a highly reliable, secure, and full-featured solutions to become more responsive, informed, and a lasting positive customer experience.

  • Intermedia Archiving

    With Intermedia Archiving, you can Rest assured that your critical business communications are preserved, easily searchable, and readily retrievable whenever you need them.

File Sharing & Collaboration.

Improve team collaboration, streamline workflows, and increase decision-making speed. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.

  • Save, synchronize, and share the latest document versions from any device.

  • Protect documents and revisions with real-time backup. 

  • Safeguard files and the organization with antivirus protection.

Staying Connected & Productive.

Fully integrated business phone system with video, chat, file sharing, contact center, and more. 

Intermedia is an easy-to-use cloud-based intelligent communications platform that helps easily manage team communications and collaboration.

  • Allow mobile devices to become part of the UNITE phone system

  • Increases workforce flexibility with any device accessibility

  • Integrates chat with AI Assistant, text messaging, video, screen sharing, and file sharing

Cloud-Based Contact Center

A highly flexible intelligent solution that is easy to deploy for remote and home workers

  • Scalable from the smallest call-centric teams to large omnichannel environments

  • Streamlines incoming inquiries from multiple channels using smart routing and deliver context to agents for optimal customer experience

  • Provides intelligent insights needed to deliver exceptional customer experiences at every touchpoint

Bring Your Team Together

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

  • Start a video meeting right from a messaging thread.

  • Share your screen so everyone’s on the same page.

  • Manage the conversation flow with in-meeting chat.

  • Connect your companies preexisting Microsoft Teams accounts.

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With Intermedia Archive your employees can be there without being there. Set your business up for success with the fully integrated intelligent communications platform that goes anywhere you go.

Intermedia Integrations for Everyone

Connecting powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications. With Intermedia Archiving, you can bring along your favorite business apps. No more back and forth to and from different applications. Just one streamlined experience with all the tools you need to get work done.

Delivering Customers Significant Savings

Intermedia offers a variety of different business benefits, including significant cost savings. Don’t waste money on business communications! See how much you could save by switching to Intermedia!

Stress-Free Cloud Experience

Stress-Free Cloud Experience

  • SECURITY

    Advanced protection against malware, viruses, phishing, and hackers

  • SUPPORT

    24/7 support from live experts EVERY time you call

  • COMPLIANCE

    Built to help healthcare, legal services and financial firms stay compliant

  • RELIABILITY

    Ready when you are, whether you’re in the office or working remotely

  • SCALABILITY

    New List Item

    30+ integrated apps that are easy to add as your business grows

Let’s find solutions to your business problems!