UNIVERGE BLUE MEET galvanizes remote workforces, transforming both your user and customer experience

• Integrates audio, video, and screen sharing into a turnkey, intelligent cloud-based video conferencing platform

• Flexible how, when, where, and with whom collaboration.

• Virtual sharing of expertise to educate, build consensus, and achieve results.

• Increase workforce productivity with intuitive communications tools, such as messaging to video transfer, one-click screen sharing, and in-meeting chat.

UNIVERGE BLUE SHARE provides secure internal and external file and document sharing without compromising on accessibility or functionality.

• Save, synchronize, and share the latest document versions from any device.

• Protect documents and revisions with real-time backup.

• Safeguard files and the organization with antivirus protection.

• Guard against unauthorized or intentional document and file interceptions.

UNIVERGE BLUE ENGAGE improves the handling and oversight of communications through a range of agent and supervisor contact center services and UNIVERGE BLUE PULSE™ artificial intelligence (AI) capabilities.

• Highly flexible solution including easy deployment for remote / home workers.

• Scalable from the smallest call-centric teams to large omni-channel environments.

• Save time while improving customer experiences by automating workflows and removing the guesswork from quality management through AI-powered functionality.

• Streamlines incoming inquiries from multiple channels using smart routing and deliver context to agents for optimal customer experience.

• Reduces response time and improves service quality along with caller and agent experiences.

• Compatibility with most CRM, ERP, and EHR systems and collaborative apps ensures easy adoption and minimizes disruptions.

CONNECT ROOMS is built to deliver the simplicity of CONNECT MEET virtual meetings through a consistent and familiar user experience from desktop to conference room. CONNECT ROOMS works with existing audio and video equipment and requires a small PC and Android tablet, all of which are available off-the-shelf.

CONNECT ROOMS is fully integrated with UNIVERGE BLUE CONNECT. This functionality brings unrivaled simplicity and a familiar intuitive interface for users and IT managers.

• Seamlessly add native CONNECT MEET video conferencing to any meeting room and easily use existing, off-the-shelf hardware.

• Easily reserve a conference room and simultaneously schedule a video conference for both in-office and remote workers.

• Join a scheduled conference meeting from the tablet in the conference room with one tap.

• Start an ad-hoc meeting in a conference room and invite others who are remote or in the office.

• Join a meeting from a conference room or remotely without host's authorization.

Business phone systems are the lifeblood of any organization. Without it, employees would not be able to communicate with each other and most importantly with customers. Key to any system and keeping a business running smoothly are reliability, flexibility, and ease of use. NEC’s UNIVERGE BLUE CONNECT Unified Communications as a Service embodies all of this plus more...taking your communications to the next level.

• Cloud-based phone service with 100+ enterprise-grade calling features and excellent network call quality and uptime System configuration and call reporting are managed from a single web-based portal.